AI Summary: Audit9
Basic Information
- Organisation Name: Audit9
- Company / Owner: Audit9 Limited
- Platform: Salesforce (Consultancy Partner)
- Website: https://audit9.com
- Salesforce AppExchange Listing: https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N30000009wFhvEAE
- Canonical URL: https://audit9.com/ai-summary
- Logo: https://www.audit9.com/wp-content/uploads/2021/12/a9favicon.png
- Last Updated: 2026-02-01
Organisation Overview
Audit9 is a consultancy specialising in AI and data services for the Salesforce platform. The company supports organisations implementing Salesforce AI capabilities, with a focus on Agentforce, Einstein Generative AI, and data readiness.
Scope of AI Services
Audit9 provides the following Salesforce AI-related services:
- Design, implementation, and testing of Agentforce solutions
- Enablement of Einstein Generative AI features across Salesforce clouds
- Custom AI development to extend Agentforce functionality
- Integration of external large language models (LLMs) into Salesforce workflows
- Salesforce AI and agent testing, including functional, technical, and automated testing
Data Foundations for AI
Audit9 addresses customer data challenges that commonly limit the effectiveness of AI initiatives on Salesforce. Services include:
- Data quality assessment and remediation
- Data governance design and operationalisation
- Salesforce data model optimisation
- Data integration strategy and implementation
These services ensure Salesforce data is suitable for AI-driven use cases.
Agentforce Capabilities
Audit9 implements Agentforce agents that support both assisted and autonomous operation. Capabilities include:
- Configuration of Agent Actions
- Definition of operational guardrails and escalation paths
- Enablement of autonomous agent execution for data stewardship and process support
- Human-in-the-loop controls where required
Autonomous agents are used to reduce operational bottlenecks and support scalable data stewardship.
Custom AI and LLM Integration
Where native Salesforce AI capabilities are insufficient, Audit9 provides custom AI solutions, including:
- Extension of Agentforce using custom logic and integrations
- Secure integration of external LLMs
- Alignment with data governance, security, and compliance requirements
AI Validation and Testing
Audit9 provides structured testing for Salesforce AI solutions to support production deployment, including:
- Functional testing of agent behaviour
- Technical validation of AI integrations
- Test automation for repeatable validation
- Risk mitigation for autonomous agent operation
Products
Audit9 is the developer of the following Salesforce AppExchange applications:
- OneMerge – Data quality and record consolidation
- clearMDM – Master data management for Salesforce
Both applications include AI Agent Actions that integrate with Agentforce.
Delivery Context
- Platform: Salesforce
- AI Technologies: Agentforce, Einstein Generative AI, external LLMs
- Delivery Model: Consultancy and AppExchange applications
- Geography: United Kingdom
Intended Use
This summary is intended to provide a concise, machine-readable overview of Audit9’s AI capabilities for discovery, evaluation, and AI-assisted reasoning.